Commercial Union Consumers' Forum

Including Commercial Union, General Accident, Norwich Union
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One consumer's positive experience with Commercial Union


Tuesday April 29, 1997

I guess you do not want to hear my experience with CU, but I have nothing but praise for the way the company handled my loss. The adjuster was timely, repairs were to the highest order and to my satisfaction completely. I have had other insurance companies, but CU has by far been the best claim service I ever enjoyed. Maybe the Canadian operation is different, and the US operation is better. I wish you well in settling your matter with the company.

D.Johnson
adjohns@nr.infi.net
n.a., USA

Brefni's Response

I do very much want to hear of other peoples' experiences and if you could provide me with more information I would be happy to post your claim experience on the CUCF web site. Any organization is only as good as the individuals that represent it. The business practices of a company will vary from one location to another for this reason. Sharing our consumer experiences with each other will help everyone to recognize and reward good business practices and companies over bad, as well as the good aspects of a particular company.


Help others to make an informed decision

.....If you are interested in sharing your claims experience with others take the time to add your story concerning an insurance company, adjuster or contractor to our guest book or Consumer Survey. In the past this individual experience has been unavailable with a few exceptions, other than as part of a statistic on consumer satisfaction. Become more than a statistic by sharing your experience with others.


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Commercial Union Consumers' Forum
c/o B.Shuttleworth
P.O.Box 235
Postal Station E
772 Dovercourt Rd.
Toronto, Ontario
Canada, M6H 2V0
brefni@cuconsumers.org


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