Welcome Companies Consumer Information Consumer Survey
Claim Experiences Press Releases Speaker' Corner Related Links Home
Tuesday September 16, 1997
After spending 18 years in this industry, first with a Company, then as an Adjuster and now as a Broker, I have seen everyone including the consumer be unreasonable. What we have to realize is that insurance deals with almost every problem that can occur in our every day lives, so like life there are going to be unpleasant situations.
Most of the complaints revolve around repairs and not the actual policy contract. Therefore it is very important for the consumer to understand that they are the only ones who can actually pick and hire the contractor.
The insurance companies only say in the matter is the cost and the contractor is actually working for you not them. Secondly do not let things get carried away.. Consult your Broker and expect them to intervene since he is being paid to service your account and they are the 3rd name on your policy contract.
Chuck Henderson, Insurance Broker
chenders@netidea.com
Nelson, BC
Brefni's Responce
Utilizing contractors who provide low quotes for shoddy and dangerous work has evolved as a way for insurance companies to control costs. By controlling costs in this way compnies can justify claims payments that deprive consumers of the right to hire reputable and responsible contractors.
What you have described is the way things should be not how they are.
Help others to make an informed decision
.....If you are interested in sharing your claims experience with others take the time to add your story concerning an insurance company, adjuster or contractor to our Speakers' Corner or Consumer Survey. In the past this individual experience has been unavailable with a few exceptions, other than as part of a statistic on consumer satisfaction. Become more than a statistic by sharing your experience with others.
Welcome Companies Consumer Information Consumer Survey
Claim Experiences Press Releases Speakers' Corner Related Links Home
Commercial Union Consumers'
Forum
c/o B.Shuttleworth
P.O.Box 235
Postal Station E
772 Dovercourt Rd.
Toronto, Ontario
Canada, M6H 2V0
brefni@cuconsumers.org
copyright © 1997-1999 by Brefni Shuttleworth