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Problems experienced by Allstate Insurance policy holder
"Allstate is just out to collect premiums"



Date: Mon, 2 Nov 1998 07:46:13 -0500

Personal Information:

Name: Barbara Kimmich
Location: Gulfport, Mississippi
Email: BarKon@aol.com

Insurance Information

Name of insurance company: Allstate
Policy rating: very bad

Claim Information:

Claim rating: very dissatisfied
Size of claim: between $10,000 and $20,000
Name of insurance agent: Brenda Pace
Agent rating: very bad
Name of adjuster: Allstate - Calvin Hale/Jim Crouch
Adjuster rating: very bad
Public adjuster: No
Restoration by Ins. Contr.: No
Name of insurance company's contractor:
Contractor rating: average

Improvements that they would like to see:

An independent party without any vested interest assessing damage. Allstate adjusters determine there is no damage in spite of contractors stating otherwise. You have absolutely no recourse. They use the "good guy/bad guy" team approach to say no. One adjuster is trying to help, but his "bad" supervisor won't let him. His "bad" supervisor is the one who comes out and says "this is what we're going to do/if you don't like it, too bad. If you take us to arbitration, we won't even pay the little pittance we were going to pay by being nice." The adjuster interprets the policy to his advantage. In other words, Allstate is just out to collect premiums. They will do whatever they have to do to avoid paying claims.


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