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From: j. davis
To: brefni@cuconsumers.org
Subject: Consumers' Survey
Date: Mon, 15 Feb 1999 12:52:37 -0500
Personal Information:
Name: j. davis
Location: 225 w. 83rd st. ny ny 10024
Email: jdavis@apainewebber.com
Insurance Information
Name of insurance company: Aetna
Policy rating: average
Claim Information:
Claim rating: very dissatisfied
Size of claim: between $70,000 and $100,000
Name of insurance agent:
Agent rating: average
Name of adjuster:
Adjuster rating: average
Public adjuster: No
Restoration by Ins. Contr.: No
Name of insurance company's contractor:
Contractor rating: average
Improvements that they would like to see:
We need an independent review board to do the following:
1. Monitor claims payment for accuracy, fairness and on-time reimbursement.
2. Adjust claims that are underpaid
3. Fine firms that consistently
a.) under-reimburse
b.) pay slow
c.) deny payment for covered expenses.
4. Bring criminal charges where appropriate
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Commercial Union ( CGNU Group ) Consumers'
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