Welcome Companies Consumer Information Consumer Survey
Claim Experiences Press Releases Speakers' Corner Related Links Home
Missouri Department of Insurance Complaint Index
The complaint index measures how many consumer complaints the Missouri Department of Insurance has received in the past three years relative to the amount of business a specific company writes in Missouri. The index is based on all complaints received, whether or not they were valid.
Homeowners Insurance
Top 40 Writers for 1996
The higher the index number, the worse the complaint ratio. As a rule:
......100 percent means that the department received the normally expected number of complaints about that company.
......99 percent or less indicates the company was the subject of less than the normally expected number of complaints.
.......More than 100 percent shows the department received more than the normally expected number of complaints about that company.
The 1996 MDI Consumer Complaint Guide covers only the highest-volume companies writing insurance in Missouri.
Complaint Index
Homeowners Insurance
Top 40 Writers for 1996
COMPANY 3 YEAR COMPLAINT INDEX Allied Mutual Ins Co 365 Allied Property & Casualty Ins 141 Allstate Insurance Co 144 American Economy Insurance Co 73 American Family Mutual Ins Co 100 American Motorists Insurance Co 61 American National Property & Casualty Co 76 American States Insurance Co TX 0 American States Insurance Co 184 American States Preferred Ins Co 35 Assurance Company of America 0 Auto Club Family Insurance Co 108 Auto Owners Insurance Co Mutual 89 Blue Ridge Insurance Co 232 Boston Old Colony Insurance Co 12 Cameron Mutual Insurance Co 159 Columbia Mutual Insurance Co 266 Economy Preferred Insurance Co 152 Farm Bureau Town & Country Ins Co 81 Farmers and Merchants Ins Co 119 Farmers Insurance Exchange 138 Fire Insurance Exchange 87 Firemans Fund Insurance Co 61 Hartford Underwriters Ins Co 57 Liberty Mutual Fire Insurance Co 84 Metropolitan Property & Casualty 292 Mid Century Insurance Co 104 Millers Classified Insurance Co 247 Millers Mutual Ins Association 266 Pacific Indemnity Co 0 Prudential Property & Casualty 139 Safeco Ins Co of America 55 Secura Insurance a Mutual Co 92 Shelter Mutual Insurance Co 83 St. Paul Guardian Insurance Co 43 State Auto Property & Casualty Ins 139 State Farm Fire and Casualty Co 60 State Farm General Insurance Co 28 United Services Auto Association 0 Vigilant Insurance Co 13
Help others to make an informed decision
.....If you are interested in sharing your claims experience with others take the time to add your story concerning an insurance company, adjuster or contractor to our Speakers' Corner or Consumer Survey. In the past this individual experience has been unavailable with a few exceptions, other than as part of a statistic on consumer satisfaction. Become more than a statistic by sharing your experience with others.
Welcome Companies Consumer Information Consumer Survey
Claim Experiences Press Releases Speakers' Corner Related Links Home
Commercial Union ( CGNU Group ) Consumers'
Forum
c/o B.Shuttleworth
P.O.Box 235
Postal Station E
772 Dovercourt Rd.
Toronto, Ontario
Canada, M6H 2V0
brefni@cuconsumers.org
copyright © 1997-1999 by Brefni Shuttleworth