Commercial Union ( AVIVA CGNU Group ) Consumers' Forum

Including Commercial Union, General Accident, Norwich Union
A forum on consumer rights, corporate governance and business ethics

Welcome  Companies  Consumer Information  Consumer Survey

Claim Experiences  Press Releases  Speakers' Corner  Related Links   Home

Commertcial Union ( CGNU Group ) Consumers' Forum
Consumers' Survey

Spend one minute to add your insurance experience to an international consumer survey. Make you voice heard.

What is your name?


What is your city, province or state, country?


What is your Email address?


What is/was the name of your insurance company?


How would you rate your policy with this company? average very bad bad poor fair good very good

Have you ever made a claim with this company? Yes No

If you have made a claim, how would you rate your level of satisfaction
with the way your claim was handled? neutral very dissatisfied dissatisfied some what dissatisfied some what satisfied satisfied very satisfied

What was the size of your claim? less than $10,000 between $10,000 and $20,000 between $20,000 and $30,000 between $30,000 and $50,000 between $50,000 and $70,000 between $70,000 and $100,000 over $100,000

What is/was the company name of your insurance agent or broker?


How would you rate the service you received from your agent/broker? average very bad bad poor fair good very good

What is/was the company name of the insurance adjuster?


How would you rate the service you received from this adjuster? average very bad bad poor fair good very good

Did you use a Public Adjuster? Yes No

If you did what was the company name of the public adjusters?


How would you rate the service you received from the public adjuster? average very bad bad poor fair good very good

Did the insurance company's contractors provide the damage restoration services for your claim? Yes No

What was the company name of the insurance company's contractor?


How would you rate the service you received from the insurance company's contractor? average very bad bad poor fair good very good

What improvements would you like to see with insurance companies, their policies and claims service?
Are there questions we haven't asked but should?

Welcome  Companies  Consumer Information  Consumer Survey

Claim Experiences  Press Releases  Speakers' Corner  Related Links   Home

Commercial Union ( CGNU Group ) Consumers' Forum
c/o B.Shuttleworth
P.O.Box 235
Postal Station E
772 Dovercourt Rd.
Toronto, Ontario
Canada, M6H 2V0
brefni@cuconsumers.org

Terms of Use

copyright © 1997-1999 by Brefni Shuttleworth